Privacy Policy

Last updated: August 28, 2024

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

  • Account registration information (name, email, company details)
  • Employee and candidate data you upload to our platform
  • Payment and billing information
  • Communications with our support team
  • Feedback and survey responses

Information We Collect Automatically

When you use our services, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Log data (access times, error logs, performance metrics)
  • Location information (based on IP address)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our HR platform services
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions
  • Comply with legal obligations and enforce our terms

Legal Basis: We process your personal data based on legitimate interests, contractual necessity, legal compliance, and your consent where required.

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

Service Providers

We work with third-party service providers who assist us in operating our platform, including:

  • Cloud hosting and infrastructure providers
  • Payment processing companies
  • Email and communication service providers
  • Analytics and monitoring services

Legal Requirements

We may disclose information if required by law or in response to:

  • Valid legal process or government requests
  • Enforcement of our terms and policies
  • Protection of rights, property, or safety
  • Investigation of fraud or security issues

4. Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

  • • End-to-end encryption
  • • Secure data transmission (TLS/SSL)
  • • Regular security audits
  • • Multi-factor authentication

Operational Safeguards

  • • Access controls and permissions
  • • Employee security training
  • • Incident response procedures
  • • Regular backup and recovery testing

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

5. Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal, tax, and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Improve our services and prevent fraud

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access & Portability

Request access to your personal data and receive a copy in a portable format.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to legal requirements.

Objection

Object to processing of your personal information for certain purposes.

To exercise these rights, please contact us at privacy@talentbomba.com. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic functionality and security.

Analytics Cookies

Help us understand how you use our platform to improve services.

Preference Cookies

Remember your settings and preferences.

You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions by relevant data protection authorities
  • Certification schemes and codes of conduct
  • Your explicit consent where required

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices in our platform

Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Privacy Officer: privacy@talentbomba.com

General Inquiries: Contact Us

Mailing Address:

TalentBomba Privacy Team
Westlands Business Center
Nairobi, Kenya